EDIC FiveStar™ Self-Contained Extractors -
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See the amazing FiveStar in action!
See the amazing FiveStar in action!
EDIC will showcase the incredible Endeavor multi-purpose cleaning machine at the 2013 ISSA Show in Las Vegas.
Come visit EDIC at Booth 3667!
For a sneak peak of the Endeavor’s impressive capabilities, watch the Video!
This entry was posted in EDIC Carpet Cleaning Equipment and tagged commercial carpet extractors, Endeavor. Bookmark the permalink.
The secret to meeting — and exceeding — your sales goals is to have a plan. This quick three-minute video from ISSA TV and Mark Hunter has great ideas for developing your own sales plan that will help you boost your sales this week!This entry was posted in Sales Tips and tagged Operating More Profitably, Sales Tips. Bookmark the permalink.
As a professional carpet cleaner, you probably have your go-to list of presprays or preconditioners that you carry. That’s good, but if you haven’t given any thought lately to your normal collection of supplies, now’s a good time to brush up on the basics.
The key is that most products work well most of the time. The one thing to remember is that no product is right for every job. So, let’s take a look at three main types.
Surfactants typically act as detergents, wetting agents, emulsifiers, foaming agents and dispersants. Surfactants are actually (more…)This entry was posted in Cleaning Tips and tagged carpet cleaning, cleaning tips. Bookmark the permalink.
How to Generate Customer Loyalty
In a service business, it’s not a question of “If” you’ll have an unhappy customer — it’s a question of “when.” If the customer has a valid complaint (and let’s face it, even if it’s not so valid), the wise business move is to go back and resolve the customer’s problem. In this day of social media and online reviews, there’s no sense in risking a hit to your company’s reputation for a couple hours of “makeup” work.
But that kind of thinking is limited. That complaint is actually an opportunity. It’s a chance to take action that increases that customer’s loyalty. How can you make this happen? First, think about the customer’s underlying problem. Is it anger about the problem that has already occurred? Or is it (more…)This entry was posted in Uncategorized. Bookmark the permalink.
Spotlight on EDIC’s Full Line of Accessory Extraction Wands
Did you know that EDIC has a full line of accessory wands designed to help you work more efficiently — and that means more profitably! — than ever. EDIC accessory wands are designed to work with EDIC’s line of box extractors and expand your cleaning capabilities. The line includes professional grade stainless steel single- and dual-jet wands for effortless cleaning under furniture and other obstructions.
This entry was posted in Did You Know... and tagged GlideMaster, Stair Tool, Upholstery Tool, Wands. Bookmark the permalink.
If hard-floor care and cleaning is on the list of services you provide, then you’re probably an expert at cleaning sanded grout. This is because sanded grout is most often used when the space between the ceramic or tile stone is greater than 1/8-inch, which is typically the case with floor tiles.
Sanded grout is both porous and absorbent, which means they require a seal, and it’s pretty safe to assume a sealant was used during installation. Grout lines are (more…)This entry was posted in Cleaning Tips and tagged cleaning tips, tile and grout cleaning, tips for cleaning hard floors. Bookmark the permalink.
Did you know that EDIC’s Dynamo 20W and 20WS wet-dry vacuums have dual vacs to handle big jobs yet operate at an incredibly quiet 63 dB? The 20-gallon Dynamo 20W (polyethylene tank) and 20WS (stainless steel tank) both have 1600-watt, 2HP dual-vac motors with 192 CFM so you can work with maximum efficiency to increase your profitability. The Dynamo line has a machine for every need, including (more…)This entry was posted in Did You Know... and tagged carpet machine of the month, Dynamo, Wet-Dry Vacs. Bookmark the permalink.
Professional carpet cleaners know that effective cleaning depends on measuring the pH of the soil or stain. Quick and easy ways to test the pH of a stain include using litmus paper, pH paper or an electronic pH meter. You can also use the same items to test the pH of your cleaning solution. Cleaning solutions and carpet stains fall into one of three pH categories:This entry was posted in Cleaning Tips and tagged Measuring pH. Bookmark the permalink.
Did you know that EDIC’s Supernova 1200PSN self-contained extractor features a clamshell design to make servicing quick and easy.
Easy servicing is just one of the ways the Supernova helps you operate more efficiently and profitably. The Supernova also offers the ability to clean both forward and backward with the simple flip of a lever. That’s right — you simply flip a lever and the brush stops spinning, delays for a moment (to reduce wear and tear on the brush assembly) and then (more…)This entry was posted in Did You Know... and tagged carpet machine of the month, self-contained extractor, Supernova 1200PSN. Bookmark the permalink.