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Endeavor Multi-Purpose Carpet-Cleaning Machine

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EDIC will showcase the incredible Endeavor multi-purpose cleaning machine at the 2013 ISSA Show in Las Vegas.

Come visit EDIC at Booth 3667!

For a sneak peak of the Endeavor’s impressive capabilities, watch the Video!

 

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How To Exceed Your Sales Goals

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The secret to meeting — and exceeding — your sales goals is to have a plan. This quick three-minute video from ISSA TV and Mark Hunter has great ideas for developing your own sales plan that will help you boost your sales this week!

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Top Tips For Working With Presprays and Preconditioners

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As a professional carpet cleaner, you probably have your go-to list of presprays or preconditioners that you carry. That’s good, but if you haven’t given any thought lately to your normal collection of supplies, now’s a good time to brush up on the basics.

The key is that most products work well most of the time. The one thing to remember is that no product is right for every job. So, let’s take a look at three main types.

Surfactants

Surfactants typically act as detergents, wetting agents, emulsifiers, foaming agents and dispersants. Surfactants are actually (more…)

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Business Operations

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How to Generate Customer Loyalty

In a service business, it’s not a question of “If” you’ll have an unhappy customer — it’s a question of “when.” If the customer has a valid complaint (and let’s face it, even if it’s not so valid), the wise business move is to go back and resolve the customer’s problem. In this day of social media and online reviews, there’s no sense in risking a hit to your company’s reputation for a couple hours of “makeup” work.

But that kind of thinking is limited. That complaint is actually an opportunity. It’s a chance to take action that increases that customer’s loyalty. How can you make this happen? First, think about the customer’s underlying problem. Is it anger about the problem that has already occurred? Or is it (more…)

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Did You Know… EDIC’s Full Line of Wands

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Spotlight on EDIC’s Full Line of Accessory Extraction Wands

Did you know that EDIC has a full line of accessory wands designed to help you work more efficiently — and that means more profitably! — than ever. EDIC accessory wands are designed to work with EDIC’s line of box extractors and expand your cleaning capabilities. The line includes professional grade stainless steel single- and dual-jet wands for effortless cleaning under furniture and other obstructions.

1034ACH stainless steel wand

PowerGlide 1034ACH dual-jet S-bend wand

 

(more…)

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Cleaning Tips: Become the King of Grout

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If hard-floor care and cleaning is on the list of services you provide, then you’re probably an expert at cleaning sanded grout. This is because sanded grout is most often used when the space between the ceramic or tile stone is greater than 1/8-inch, which is typically the case with floor tiles.

Sanded grout is both porous and absorbent, which means they require a seal, and it’s pretty safe to assume a sealant was used during installation. Grout lines are (more…)

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Did You Know… Dynamo Wet-Dry Vacs

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Spotlight on EDIC’s Machine of the Month: Dynamo Wet-Dry Vacs 

EDIC Dynamo Wet-Dry vacs

EDIC Dynamo Wet-Dry Vacs

Did you know that EDIC’s Dynamo 20W and 20WS wet-dry vacuums have dual vacs to handle big jobs yet operate at an incredibly quiet 63 dB? The 20-gallon Dynamo 20W (polyethylene tank) and 20WS (stainless steel tank) both have 1600-watt, 2HP dual-vac motors with 192 CFM so you can work with maximum efficiency to increase your profitability. The Dynamo line has a machine for every need, including (more…)

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Cleaning Tips: The Value of Measuring pH

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Practical advice to get the job done more efficiently

Professional carpet cleaners know that effective cleaning depends on measuring the pH of the soil or stain. Quick and easy ways to test the pH of a stain include using litmus paper, pH paper or an electronic pH meter. You can also use the same items to test the pH of your cleaning solution. Cleaning solutions and carpet stains fall into one of three pH categories:

(more…)

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Did You Know… EDIC’s Supernova 1200PSN

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Spotlight On EDIC’s Machine of the Month

Did you know that EDIC’s Supernova 1200PSN self-contained extractor features a clamshell design to make servicing quick and easy.

EDIC Supernova 1200PSN Carpet Cleaning Machine

EDIC Supernova 1200PSN Carpet Cleaning Machine

Easy servicing is just one of the ways the Supernova helps you operate more efficiently and profitably. The Supernova also offers the ability to clean both forward and backward with the simple flip of a lever. That’s right — you simply flip a lever and the brush stops spinning, delays for a moment (to reduce wear and tear on the brush assembly) and then (more…)

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Internet Marketing Strategies: One Simple But Important Marketing Tip

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How To Use The Internet To Boost Your Sales

Do you know what a “title tag” is? It’s the description that you select as a title for your website. However, do not mistake your title tag with any copy that appears on your website home page. The title tag is embedded in the computer coding of your website.

But here’s something you may not know: When you perform a Google search, the search result page displays (more…)

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